| FAQ | |
| Can I convert from commercial DVD's? | View Answer |
| Can your software convert from MPEG-2 video? | View Answer |
| How do I control the size of the output files? | View Answer |
| How do I convert from MKV files? | View Answer |
| How do I convert from OGM files? | View Answer |
| How do I convert VOB files? | View Answer |
| How do I disable LAME MP3 ACM? | View Answer |
| How do I do a clean re-install of your software? | View Answer |
| How do I improve the video quality? | View Answer |
| How do I install FLVsplitter.ax? | View Answer |
| How good is your compatibility with RealNetwork's RealMedia/RealAudio files? | View Answer |
| I am converting a video and the conversion stops in the middle. What's wrong? | View Answer |
| I am converting a video file. My audio compressor is set to "MPEG Layer-3". The conversion stops in the middle. What causes that and how do I fix it? | View Answer |
| I am converting from a OGM/MKV/Divx/Xvid video. The conversion fails. What causes that and how do I fix it? | View Answer |
| I am trying to convert a VOB file and only got a very small file instead of the whole movie. Why is that? | View Answer |
| I am trying to convert from MKV file to some other format. What do I need to install? | View Answer |
| I got an error ""Failure to create render component. This is usually caused by installation problems. Please reinstall the software" when I use the software. What caused it? | View Answer |
| I have a previous version of your software. I had to reinstall my computer. Where can I found the installer for the older version? | View Answer |
| I have an older version of your software. How do I upgrade? | View Answer |
| I have converted a video file to DV, or AVI with "DV Encoder" as the video compressor. The converted file has blank video. What causes that? | View Answer |
| I have problems converting from MPEG-2 .mpg files. How do I make it work? | View Answer |
| I have problems when converting from MPEG-4 files. I only got sound but the video is blank. | View Answer |
| I want to convert from MKV files. They have multiple audio tracks. How do I select the audio track to convert from? | View Answer |
| I want to convert from OGM files. They have multiple audio tracks. How do I select the audio track to convert from? | View Answer |
| What causes the software to crash at startup? | View Answer |
| What do I need to convert from OGG Media files? | View Answer |
| What do I need to convert from QuickTime MOV files? | View Answer |
| What do I need to convert from/to Matroska files? | View Answer |
| What do I need to convert MPEG-4 files? | View Answer |
| What do I need to convert the 3GPP/3GPP2 files from my cell phone? | View Answer |
| What do I need to convert VOB files from DVD's? | View Answer |
| Why does my DivX conversion fail? | View Answer |
