| FAQ | |
| How do I control the size of the output files? | View Answer |
| How do I disable LAME MP3 ACM? | View Answer |
| How do I do a clean re-install of your software? | View Answer |
| How do I get the best result from my recording? | View Answer |
| How do I improve the video quality? | View Answer |
| How do I record from the speakers? | View Answer |
| I captured from a video window in Windows Media Player (QuickTime Player, RealOne Player). Why did I get a black window? | View Answer |
| I got an error ""Failure to create render component. This is usually caused by installation problems. Please reinstall the software" when I use the software. What caused it? | View Answer |
| I have a previous version of your software. I had to reinstall my computer. Where can I found the installer for the older version? | View Answer |
| I have an older version of your software. How do I upgrade? | View Answer |
| I want to record an interview which is done by internet, with an IP phone, communication, or conferencing software. Can I do that? | View Answer |
| I want to record my video game, but the recording has very low frame rate. What did I do wrong? | View Answer |
| What causes the software to crash at startup? | View Answer |
| What's the difference between Screen Recorder Pro and Screen Recorder? | View Answer |
| When Screen Recorder Pro is running, I cannot double click on an icon to activate it. Am I doing something wrong? | View Answer |